Simplify Secure Authentication

The TrustID Telephone Firewall^TM solution restores trust to telephone commerce by validating caller ID and ANI with the physical location of the caller before a call is answered.

The first technology-based solution to address social engineering security breaches, TrustID provides a valid credential for callers as part of a multi-factor authentication strategy.

TrustID:

• Restores the trust and usability of calling party numbers – quantitatively assesses the validity of the calling party number and location in real time – before the call is answered.
• Is undetectable to callers, invisible to criminals – offers a non-intrusive, customer friendly, yet powerful security measure to keep fraudsters in check.
• Is privacy-friendly – minimizes enterprise risk associated with handling, storage, transport and use of personally identifiable information (PII.)
• Compensates for PII-based authentication risks – mitigates the degradation of PII-based authentication and minimizes costly, disruptive and vulnerable callback validation methods, as well as costly, inaccurate and disruptive voice identity systems.
• Leverages investments in legacy systems – extends the effectiveness and value of existing infrastructure, business rules, record linking and security processes.
• Provides low cost (no capex), lightweight implementation with Software as a Service (SaaS) model – speeds integration into customers’ technology environments, easily integrating in all major computer telephony integration (CTI) and interactive voice response (IVR) platforms

Combat Caller ID Spoofing and ANI Spoofing

By securely accelerating the telephone authentication process to pre-answer, TrustID enables real-time call routing efficiency and secure telephone commerce. 

If you’re no longer willing to accept telephone fraud as a cost of doing business, you’re ready to reap the benefits of TrustID:

• Proactive fraud management
• Reduced enterprise risk
• Reduced operating costs
• Additional revenue opportunities
• Contract compliance
• Regulatory compliance
• Brand protection
• Reduced operator and customer time
• Enhanced customer experience