Automatic Caller Authentication – Proven Results with TRUSTID
The TRUSTID automatic caller authentication solution helps users across multiple industries to maintain customer privacy while restoring security to telephone commerce.
Transform caller authentication to a positive customer experience while reducing call center costs by 20%.
Validates patient identification and delivers trusted telephone interactions for
HIPAA compliance and preventing EBT fraud.
Low cost, lightweight solution to secure the telephone for trusted remote commerce and customer service.
Proven alternative to identity-interrogation based authentication, delivers unparalleled call center cost savings and fraud prevention. Plus it’s more convenient for customers.
With the TRUSTID automatic authentication solution, you can restore the security and cost effectiveness of remote telephone commerce. Click on the below examples to see how TRUSTID prevents fraud before it happens.
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Authentication without caller involvement materially improves the customer experience, especially for ‘premier accounts.’ TRUSTID will greatly assist with not only customer service, but also with board level compliance issues.– CISO, top 10 global bank
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As less customer PII is made available to our contact center advocates for identity validation, our enterprise risk of a costly data breach is dramatically decreased.– CSO, global financial company
Offshore agents are highly vulnerable to fraud schemes and social engineering. TRUSTID’s solution enables informed routing decisions, optimizing agent cost reduction programs.- CISO, top 10 global bank
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Since it is now commonly sold by criminals, personal information for identity authentication is no longer the single solution to identity resolution. The value of knowing reliably that a customer is calling from their phone is far better security than knowing the last four digits of someone’s SSN.- VP of Card Fraud, large international bank