Request for Industry Briefing Paper

To request our 20-page Industry Briefing Paper "The Three Types of Lies: Lies, Damned Lies, and Caller ID," please complete the contact form. To gain access to this paper, please be sure to use your bank's email address. This report discusses the use of calling party number systems – Caller ID and ANI – for location and identity authentication, with a focus on card activation and inbound telephone customer services, as well as the risks to the usefulness of this telephonic channel as a secure place to conduct commerce.

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