personally identifiable questions

Is Caller ID enough to authenticate your banking customers?
Is Caller ID enough to authenticate your banking customers?

When your bank receives a customer email, your authentication team has several identifiers to help determine if the email is trustworthy or not. The sender’s email is typically the first thing we look at to determine who the person is. The name on the email is another indicator of who might be contacting us. The […]

read more Posted on: May 29th, 2014 by Art Barger